October 2014 Talk and broadband prices updates


All quoted prices are inclusive of VAT at 20%.

Important information on price changes effective from 28 October 2014

The following changes affect rental charges for all non-fixed term Talk products:

Standard Monthly Line Rental will increase from £14.49 per month to £15.40 per month.

The Package Fee, for Talk evening and weekend customers only, will increase from £2.99 to £3.00 per month.

The Package Fee, for Talk anytime customers only, will increase from £5.99 to £6.00 per month.

The fee for monthly inclusive use of Basic Calling Features will increase from £3.00 per month to £3.25 per month. These include the following features: Ring Back, Reminder Call, Call Diversion, Caller Display, Call Waiting, Three Way Calling , Call Barring and Call Sign.

The fee for monthly inclusive use of a bundle of 3 or 4 of the Basic Calling Features listed above will increase from £6.25 per month to £6.75 per month.

The fee for monthly inclusive use of a bundle of 5 of the Basic Calling Features listed above will increase from £8.25 per month to £8.50 per month.

The fee for monthly inclusive use of a bundle of 6, 7 or 8 of the Basic Calling Features listed above will increase from £8.50 per month to £9.00 per month.

The fee for monthly inclusive use of Anonymous Call Reject will increase from £3.60 per month to £4.00 per month.

The fee for monthly inclusive use of Choose To Refuse will increase from £3.00 per month to £3.50 per month.

The fee for monthly inclusive use of Call Minder will increase from £2.85 per month to £3.00 per month.

The fee for monthly inclusive use of Wholesale 1571 will increase from £0.00 per month to £1.50 per month. 

The following changes affect pay per use charge for all non-fixed term Talk products:

Use of 1471 & 1571 Call Return will increase from 17p per use to 18p per use.

Use of Reminder Call will increase from 37p per use to 40p per use.

Use of Ring Back When Free will increase from 37p per use to 40p per use.

The following changes affect call charges for all non-fixed term Talk products unless otherwise noted:

Non-inclusive Daytime calls to UK landlines will increase from 7.65p per minute to 8.10p per minute for Talk a little, Talk weekend and Talk evening and weekend customers. Inclusive Daytime calls to UK landlines will increase from 7.65p per minute to 8.10p per minute when they exceed 70 minutes in duration; this affects Talk anytime customers only. Non-inclusive Evening calls to UK landlines will increase from 1p per minute to 8.10p per minute for Talk weekend customers only. Inclusive Evening calls to UK landlines will increase from 7.65p per minute to 8.10p per minute when they exceed 70 minutes in duration; this affects Talk a little, Talk evening and weekend and Talk anytime customers. All Weekend calls to UK landlines will increase from 7.65p per minute to 8.10p per minute when they exceed 70 minutes in duration. 

Non-inclusive Daytime calls to 0870 numbers will increase from 7.65p per minute to 8.10p per minute for Talk a little, Talk weekend and Talk evening and weekend customers. Inclusive Daytime calls to 0870 numbers will increase from 7.65p per minute to 8.10p per minute when they exceed 70 minutes in duration; this affects Talk weekend, Talk evening and weekend  and Talk anytime customers. Non-inclusive Evening calls to 0870 numbers will increase from 1p per minute to 8.10p per minute for Talk a little and Talk weekend customers. Inclusive Evening calls to 0870 numbers will increase from 1p per minute to 8.10p per minute when they exceed 70 minutes in duration; this affects Talk weekend, Talk evening and weekend and Talk anytime customers.

Daytime calls to numbers owned by the Main UK mobile networks will decrease from 12.50p per minute to 11p per minute, while Evening calls to numbers owned by the Main UK mobile networks will increase from 6.90p per minute to 11p per minute. Calls to all other UK mobile numbers will change from their current rate to 11p per minute. 

Where applicable, the Call Set Up fee, charged for non-inclusive calls, will increase from 12.60p per call to 13.50p per call.

The following changes affect directory enquiry call charges for all Talk products:

New chargeband DQ151 will be introduced. Calls to this chargeband will be priced at 284.02p per minute during the daytime, 284.02p per minute during the evening and 284.02p per minute during the weekend. A connection fee of 505.96p will also apply. This will include calls to 118 118.