July 2014 Talk and broadband prices updates


All quoted prices are inclusive of VAT at 20%.

Important information on price changes effective from 1 July 2014.

The following changes affect charges for all talk customers:

Provision and Repair Charges will change as follows: Call out charges for fault repairs on a Normal working day (i) up to an hour long will decrease from £144 to £114.88; and (ii) for additional time, will decrease from £72 to £51.76 per hour (or part thereof). Call out charges for fault repairs during the evening and on a Saturday (i) up to an hour long will decrease from £180 to £140.76; and (ii) for additional time, will decrease from £108 to £77.64 per hour (or part thereof). Call out charges for fault repairs on a Sunday and on a Public & Bank Holiday (i) up to an hour long will decrease from £216 to £166.63 and (ii) for additional time, will decrease from £144 to £103.51 per hour (or part thereof).

The Line Conversion Charge from LLU to Single Wholesale Access will decrease from £42 to £37.

The Line Conversion from LLU to Single Wholesale Access Cancellation Charge for cancelling an appointment after 12 noon on the day before that appointment will decrease from £42 to £37.