December 2015 Talk and broadband prices updates - Contract 13


Important information on price changes effective from 1 December 2015.

All quoted prices are inclusive of VAT at 20%

The following changes affect Rental charges for all talk (Contract 13) products:

Standard Monthly Line Rental will increase from £10.75 per month to £13.49 per month for talk light.
Standard Monthly Line Rental will increase from £14.49 per month to £16.00 per month for talk evening and weekend, talk anytime and talk anytime plus.
The Package Fee, for talk evening and weekend customers only, will increase from £0.00 per month to £2.00 per month.
The Package Fee, for talk anytime customers only, will increase from £4.99 per month to £5.00 per month.
The Package Fee, for talk anytime plus customers only, will increase from £6.99 per month to £7.00 per month.
The fee for monthly inclusive use of Basic Calling Features will increase from £3.00 per month to £3.50 per month. These include the following Features: Ring Back, Reminder Call, Call Diversion, Caller Display, Call Waiting, Three Way Calling, Call Barring and Call Sign.
The fee for monthly inclusive use of a bundle of three or four of the Basic Calling Features listed above will increase from £6.25 per month to £7.25 per month.
The fee for monthly inclusive use of a bundle of five of the Basic Calling Features listed above will increase from £8.00 per month to £9.00 per month.
The fee for monthly inclusive use of a bundle of six, seven or eight of the Basic Calling Features listed above will increase from £8.50 per month to £9.50 per month.
The fee for monthly inclusive use of Anonymous Call Reject will increase from £3.60 per month to £4.25 per month.
The fee for monthly inclusive use of Choose To Refuse will increase from £3.00 per month to £3.75 per month.
The fee for monthly inclusive use of Call Minder will increase from £2.85 per month to £3.00 per month.
The fee for monthly inclusive use of Wholesale 1571 will increase from £0.00 per month to £1.50 per month.

The following changes affect pay per use charges for all talk (Contract 13) products:

Use of 1471 and 1571 Call Return will increase from 17.00p per use to 19.00p per use.
Use of Reminder Call will increase from 37.00p per use to 42.00p per use.
Use of Ring Back When Free will increase from 37.00p per use to 42.00p per use.

The following changes affect call charges for all talk (Contract 13) products unless otherwise noted:

Daytime calls to UK landlines will increase from 8.40p per minute to 9.00p per minute for talk light customers. Non-inclusive Daytime calls to UK landlines will increase from 7.65p per minute to 9.00p per minute for talk evening and weekend customers. Inclusive Daytime calls to UK landlines will increase from 7.65p per minute to 9.00p per minute when they exceed 70 minutes in duration; this affects talk anytime and talk anytime plus customers only.
Evening calls to UK landlines will increase from 1.09p per minute to 9.00p per minute for talk light customers only. Inclusive Evening calls to UK landlines will increase from 7.65p per minute to 8.10p per minute when they exceed 70 minutes in duration; this affects talk evening and weekend, talk anytime and talk anytime plus customers.
Weekend calls to UK landlines up to 70 minutes in duration will become inclusive, having previously been charged at 1.09p per minute for talk light customers.  Where these calls exceed 70 minutes, Weekend calls to UK landlines will increase from 1.09p per minute to 9.00p per minute.
Weekend calls to UK landlines will increase from 7.65p per minute to 9.00p per minute when they exceed 70 minutes in duration; this affects talk evening and weekend, talk anytime and talk anytime plus customers.
For talk light, talk evening and weekend and talk anytime customers, Daytime calls to numbers owned by the Main UK mobile networks will increase from 11.30p per minute to 12.00p per minute and Evening calls to numbers owned by the Main UK mobile networks will increase from 5.30p per minute to 12.00p per minute. Calls to all other UK mobile numbers will change from their current rate to 12.00p per minute.
For talk anytime plus customers, Daytime calls to numbers owned by UK mobile networks will increase from 5.64p per minute to 6.00p per minute and Evening calls to numbers owned by UK mobile networks will increase from 2.64p per minute to 6.00p per minute.
Where applicable, the Call Set Up fee, charged for non-inclusive calls, will increase from 13.80p per call to 15.00p per call for talk light customers.
Where applicable, the Call Set Up fee, charged for non-inclusive calls, will increase from 12.60p per call to 15.00p per call for talk evening and weekend, talk anytime and talk anytime plus customers.