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Change broadband & phone to SSE

It's easy to switch your phone & broadband provider to us

Switch to SSE

Pay your bill with Direct Debit

Direct Debit is the safe and easy way to pay your phone & broadband bill

About Direct Debit

Fibre broadband explained

Find out more about fibre optic broadband and check what you can get in your area

Learn about fibre

Moving broadband & phone

What to do with your phone & broadband when you move home

Move home

Help and advice for improving broadband speed

Close up showing broadband speed

See how to test broadband speeds in your area, and why connecting devices via Ethernet cable could help with slow broadband. Learn about Wi-Fi boosters, Powerline adapters, and wireless USB adapters.

Improve broadband speed

Effective internet security: protecting your devices

Photo of laptop with password on screen

We explain how antivirus protection and firewalls keep your information safe. See how to set up parental controls with the Internet Security Suite from Netintelligence, included in all our broadband packages.

About internet security

Telephone use: phone sockets and connectivity

Image of hand using a phone

Our phone faults guide explains how to fix common phone line problems. Find out how to report nuisance phone calls, and get details on our call features such as voicemail and call waiting.

Get phone help

Your SSE broadband: what you need to know

Man and woman looking at SSE website on laptop

We explain the differences between fibre optic broadband and ADSL broadband. Find out more about fibre broadband availability in your area, and what can affect ADSL speeds and connections.

More about SSE Broadband

Getting the best from your broadband

Close up of green outline router

We show you how to set up your SSE router, including whether you'll need to use a filter/splitter. Get advice on keeping your network secure with router security and passwords.

Help with your router

SSE broadband terms and conditions

Close up of SSE phone and broadband T&Cs

Find terms and conditions for our phone and broadband packages, view important price updates, and get help with accessibility. Our phone and broadband codes of practice are attached below.

Phone - Code of practice

Broadband - Code of practice

View regulatory information

Making a complaint

Help with phone and broadband complaints

Make a complaint

Cancel broadband & phone

We explain how to cancel your service

How to cancel

Switch to SSE phone and broadband


  • Monthly package price fixed for 3 years for SSE Energy customers, 12 months for non-SSE Energy customers
  • No fixed term contract
  • Unlimited downloads

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