The easiest way to switch gas and electricity to us is to sign up online. Just choose from one of our energy tariffs.
If you'd rather speak to us, call one of our specially trained advisers. They'll chat to you about all the tariffs we have available and figure out which one suits you and your home best.
If you've already chosen to switch your energy supply to us, thank you!
It usually takes around three weeks to change your gas and electricity supplier to SSE and we'll keep you informed every step of the way. We'll also send you a pack in the post which includes a copy of your contract along with our terms and conditions.
Once you've applied to switch to us, you have a 14-calendar-day cancellation period that starts on the date you receive your Welcome Pack. The cancellation period allows you to make a change or cancel your application to join us if you'd like to.
We'll let your current supplier know that you've chosen to switch energy provider. So you won't have to worry about letting them know.
We'll let you know how your energy switch is going and we'll also let you know the date your supply starts with us. If you've chosen to pay by Direct Debit, we'll confirm your bank details and the date we'll start taking the Direct Debit payments from your bank account.
When we're almost ready to start your supply with us, we'll ask for your opening meter readings.
A few days before your supply starts with us, we'll send you a confirmation letter which gives you lots of useful information about your service. We'll also include some useful contact numbers if you need to speak to us.
Once your supply starts, we'll send you a letter confirming that we're now your energy supplier.
If you chose a regular payment plan, we'll start receiving payments on the date we've agreed with you. You'll find details in your confirmation letter. We'll send your first bill within three months of you joining us.
If you have any questions about switching energy provider or how to cancel during your cancellation period, please contact us.