It's a good idea to know how to read your gas or electricity meters. You can keep an eye on the energy you're using and give us your meter readings to make sure your energy bills are accurate.
Our meter reading guide shows how to read different types of gas and electricity meters. And to make it simple to follow, we've included pictures of meters so you know what to look for.
Your meter may not look quite like what's in our meter reading guide. If you're not sure what to read, try comparing what's on your meter display to the reading shown on your last bill.
If you need any advice about reading your meter, please get in touch and we'll be happy to help.
A digital electricity meter shows your current meter reading on a digital display. Here's how to read it:
Economy 7/Domestic Economy meters
If you've got an Economy 7 or Domestic Economy meter, you'll have two rows of figures on your digital display:
'Low' is the reading for night or off-peak units.
'Normal' is the reading for day or peak-time units.
You read your meter the same as a standard digital electricity meter.
Some older electricity meters have dials instead of a row of numbers. They're simple to read, but it may help you to write down the numbers as you go.
An electric dial meter looks like this:
Some electricity tariffs use meters that show two readings when you press a button on the meter. You may have a two-rate meter if you have Economy 7, Economy 10 or Evening and Weekend tariff.
Once you're at your meter display:
Your gas meter will be imperial or metric. An imperial meter has four main numbers and a metric meter has five.
How to read your imperial meter:
How to read your metric meter:
Some older gas meters have dials to read instead of a line of numbers.
A gas dial meter looks something like this:
With a smart meter, you won't have to read your meter. Smart meters send your readings to us automatically - so no more estimated bills either.
Our handy in-home Smart Energy Tracker will display your usage as it happens. And with an online account, you'll be able to see even more detail.
We'll write to you when we're fitting smart meters in your area, but if you can register your interest in smart meters with us now.