The Priority Assistance Fund 2016 has now closed for new applications. However, we hope to reopen in summer 2017.
If you've already applied for help, we're working hard to deal with your application and we'll be in touch soon.
You might also be able to get extra help paying your bills.
If you'd like advice on how you can cut down on the energy you use, take a look at ways to save energy and money.
Or, you can call our Energyline on 0345 076 7638 – we're available 8am to 5pm Monday to Friday.