If you're moving home or just moving out, why not use our online moving service? You can move your gas and electricity accounts to your new home using our simple online journey.
If your new home has a Pay As you Go meter or you'd like to have a Pay As You Go meter at your new property, please give us a call on 0345 600 2006 and we'll help get you set up.
If you’re a landlord and there’s a change in occupier for the property you’re managing, you can let us know about it online. You can give us the details of a tenant or organisation moving in to or out of your property, and we’ll sort out the rest.
If you have a property that’s been vacant and now has a tenant or organisation moving in, there’s a way to give us these details without providing information about who’s moved out. Once we have the incoming occupant’s details, we’ll complete the moving process.
If you want more info on how the moving home process works, you can learn more from our help pages below.
If you'd prefer to call our Homemoves team, we'll be happy to talk you through the next steps and set up your gas and electricity accounts – just call us on 0345 071 7861.
Calls to 03 numbers cost no more than calling 01 and 02 prefixed numbers. For specific call charges, check with your phone provider.