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We believe bills should be simple, fair and easy to work out. Take a look at our straightforward guide to understanding your bill and the different ways you can pay for your gas and electricity. Are you an iplan customer? Find out how this clever little gadget works and how to make the most of it. You can also find helpful information on our phone and broadband services.
However you choose to pay, we want things to be easy. Find out how to read your meter and what to do if you'd like to change your meter or supply. You can also learn about different types of meters, get helpful information on pay as you go meters and find out what to do if your electricity meter is leaking.
Got an emergency on your hands? Take a look at our safety advice and tips to help keep everyone at home safe. You can also find information on our free priority Careline service, ways to keep warm and get help using our website. Have a question? Find simple answers to the questions our customers ask us the most within our frequently asked questions.
When you need us, we're here and there are several ways you can contact us. You can also read our Customer Charter and our complaints procedure.
Find answers to the most common questions our customers ask us.
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SSE is a trading name of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Heating & Electrical Installations & Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920(Green Deal scheme)
All members of the SSE Group
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ