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  • view and pay your bills online

  • It’s easy to pay your bills online using your debit or credit card through our secure online payment service. And if you pay in full by the time shown on your quarterly bill, we'll give you an extra £5 discount off your next bill.

    All you need to do is log in to your online account. There’s no limit to how many payments you make online, so you can give a meter reading and make payments as often as you like to help keep your account on track. You'll need to pay each outstanding amount separately, but you'll be given the option to make another payment at the end of each payment that you make. If you pay using a credit card, you'll be charged a 1.5% handling fee for each transaction you make.

    If you register for paperless billing, we’ll send you an email reminder when your bill is ready. Not only will you get £12 per year off your energy**, you'll also be able to access and update your accounts any time, anywhere. 

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    Don't have an online account?
    Don't worry, it only takes a couple of minutes to register and you'll soon be able to make online payments. Our online services give you fast and easy access to your accounts as well as lots of other benefits.
     

    An easy way to save

    If you’re looking for a payment method that’s simple to use, helps you budget and saves you money, then why not set up a monthly Direct Debit? It allows you to spread your costs evenly throughout the year, on a day of the month that suits you. And because we’re committed to saving you money, we’ll give you up to £80 off your energy**.

  • Please note: If you have a Green Deal agreement in place, any prices or discounts quoted do not include your Green Deal payments.

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    **Pay by Direct Debit and get an annual discount of £40 per fuel, deducted from your standing charge. Choose paperless billing and get an annual discount of £6 per fuel, deducted from your standing charge - the following tariffs are excluded: energyplus Care, M&S Energy, Woolwich Domestic Heat, EDN, EBICO and all prepayment meter customers. These discounts are inclusive of VAT. 

  • Pay your bill online

    Ways To Pay

    Log in to your online account and pay your bill or make a payment towards your account.

    Log in and pay

  • How to give us your meter reading

    You can give us your reading at any time of day and in a number of different ways:

  • Chat live to an expert

    Rh Web chat

    Get helpful advice instantly from a member of our team. We'll answer as soon as possible.

    Start chatting