We're always working to improve our online services to make things easier for you and giving you more time to do things the things you want to.

By signing up for paperless billing, you'll get an extra discount of up to £12 off your energy^*.   

You'll also be helping to make our planet a healthier place just by saving paper, which means less clutter for you too. And we'll send you an email when your bill is ready to view, so no more waiting for the postman!

How to switch to paperless

Changing to paperless is easy, here's how:

If you already have an online account:

1. Log in to your account. 
2. Click on one of your accounts.
3. Click on the 'statement type' option.
4. You can then choose 'paperless' and do this for each of your accounts.

If you don't have an online account:

1. Use our online form to register for an online account - it's simple and secure.
2. You'll need the following to hand:
   1. Your name
   2. Your telephone number
   3. Your email address
   4. Your 10 digit customer account number
    
3. After you've activated your online account, please remember to attach your energy accounts to your online profile.

Please note: If you have a Green Deal agreement in place, any prices or discounts quoted do not include your Green Deal payments.