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You can take control of your bills and make sure they’re accurate by updating your meter readings online. If you’ve got an online account, the great news is you can update your meter reading at any time and find out how much you’ve used, even if you’re not due a bill. There's lots of other benefits of giving up to date meter readings as well!
If you have an online account, please log in. If not, you just need to register for an online account. Click on your electricity or gas account under ‘your service’ and submit your meter reading.
Once you’ve submitted your reading, we’ll give you an up to date balance. We’ll work out what you’ve used since the last reading, and include any payments you’ve made since the last bill.
All you need is a few details, including your 10-digit customer account number which can be found on the front of your bill. Simply fill in our online registration form and that’s it! You’ll soon be able to manage your accounts online simply and effectively.
You can also complete our online form to let us know your meter readings, but this can take up to five days to be updated.
If you'd rather, you can call our automated Meterline and give us your readings on 0800 107 3205*. Meterline is available 24 hours a day, 7 days a week. Readings given via Meterline can take a few days to be updated.
If you've just had a bill, we'll update your account and send you a new one. If you're due a bill we'll use this to bill your account. And if you're just letting us know your reading, we'll add it to your account for information.
Take control of your bills and only pay for what you use by learning how to read your meter.
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SSE is a trading name of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Heating & Electrical Installations & Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920(Green Deal scheme)
All members of the SSE Group
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ