So the reading for the example above would be 94694.

If you have an Economy 7 or Domestic Economy meter you’ll have 2 rows of figures:

• The row marked LOW is the rate for night or off-peak units
• The row marked NORMAL is the rate for day or peak units

Read each row in the same way you would a single rate meter. Make a note of which reading is low and which is normal.

So the reading in the example above is 17392 for the Low reading and 08975 for the Normal reading.

Imperial 

Read the first four numbers from left to right, including any 0s at the beginning. Do not read the red number(s) or any numbers following the red number(s). When the meter reaches 9,999 the meter will start recording from 0 again.

So the reading on the dial above is 1234.

 

Metric 

Read the first five numbers from left to right, including any 0s at the beginning. Do not read any of the numbers after a decimal point or space. When the meter reaches 99,999 the meter will start recording from 0 again.

So the reading on the dial above is 32764.

Find the display button on the front of the meter

• Press the button to go though the information. Note down everything that is displayed. Different electronic meters go through the information in different orders. But don’t worry -  the meter readings will be clear
• Letters or numbers will come up on the display to show which rate the reading is for. For example:

R1 or R2
1 or 2
L or N
Low or Normal

In this example rate 1 is 17392. When the button next to the read is pressed, rate 2 appears which is 02842. 

  

Please be aware that not all meters are the same. Rate 1 can be either the low or normal reading, depending on how your meter is set up. If you're not sure, the easiest way to check is by looking at your previous bill. You'll be able to see what the previous readings were for each rate, and your readings should fall in line with these.

Alternatively, you can take two sets of readings about an hour apart. This will need to be done within the times for one of the rates (either peak or off peak). Only one of the readings should change, so you'll know the reading that has moved is for the current rate.

For more details or to find out the exact hours for the peak and off peak times where you live, contact us and we'll be happy to help.

 

• Read the dials from left to right starting with the dial marked 10,000. Do not read the dial marked 1/10
• If the pointer on a dial is between two numbers, write down the lower number. This may not be the number nearest to the pointer
• If the pointer is between 0 and 9, use 9
• If the pointer is exactly on a number, write it down and underline it
• If any of the underlined numbers you have written down are followed by a 9, you will need to take one away from the number you’ve underlined
• So the reading for the above example would be 94694.

 

• Read the dials from left to right. Do not read the large dial or any red dials.
• When the pointer is between two numbers, write down the lower number. This may not be the number nearest to the pointer.
• If the number is between 9 and 0, use 9.
• If the pointer is exactly on a number, write it down and underline it.
• If any of the underlined numbers you have written down are followed by a 9, you’ll need to take one away from the number you’ve underlined.
• So the reading on the example above is 9476.